Group Policies

The group sales policy details are provided to help answer any questions you may have about getting a group together.  Please contact the group sales office (919-996-8719 or PAC.Group@raleighnc.gov) should you have any additional questions or need clarification on the below policy.

Group Minimums
For most shows the group minimum is 10.  On some occasions shows allow for smaller minimums in order to get a group discount.

Group Pricing
Most performances allow groups to take advantage of a 10% group sales discount.  Some performance times may not allow for group discounts, while some shows may allow for deeper discounts.  Please check with your group sales representative for exact pricing information.

Seating
Seating is reserved exclusively for groups.  However, these seats are assigned on a first come first serve basis.  The earlier you reserve your seats, the better they will be!

Changing the quantity of your order
Groups can change the amount of tickets in their order with no penalty as long as they do not drop below the minimum requirement for their performance.

Payments
Payment is due 3 weeks from the invoice date, unless the reservation is made within 3 weeks of the performance.  If groups are reserved within 3 weeks of the performance, payment will be due when reservations are made.  One payment should be made for your entire group order, checks, Mastercard, Visa, and American Express are accepted.

Refunds and exchanges
All sales are final.  Exchanges may be done for a fee.  Please contact your group sales representative if you would like to exchange any tickets.